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‎06-13-2023 05:22 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)
Operating System: Microsoft Windows 11

So, after initially

reporting the issue within the first 6 months of purchase, having HP replace motherboard, battery etc. And having spent months on it I finally got the machine back 2 months ago. Barely used it with constant bitlocker issues. And now it’s dead again. Exactly what they had repaired/parts replaced for. 
reported it again and the delay tactics are back. Being sent another power cable haha. How do I get a refund to end this nightmare once and for all.

that laptop is simply a Bad Omen!  Pls help!  Thanks

Sharad
Category:
1 REPLY 1

‎06-15-2023 08:40 PM

HP Recommended

Hi @sharadVP,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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