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‎02-07-2025 03:00 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-n0000 IDS Base Unit
Operating System: Microsoft Windows 11

Reset my laptop and had it set to reinstall windows 11 on its own but now it says I need some type of drive to reinstall it now off a USB or drive how do I fix this.

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1 REPLY 1

‎02-07-2025 11:46 AM

HP Recommended

You have a new system and it should have cloud recovery.

 

HP is removing cloud recovery for system over 5 years old.
The actual wording is a limited time after the warranty expires
You may want to get a copy of the cloud recovery before it is too late.
Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

If you do not have cloud recovery or do not wish to use it then you will need the Intel disk drivers.  I will have to defer to our senior expert @Paul_Tikkanen for those drivers.

 

 

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