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‎10-22-2024 06:42 PM

HP Recommended
Operating System: Microsoft Windows 11

Hey, I have  the HP Omen 16 that recently died and I took it to a repair store that is not affiliated with HP, and they said there was a motherboard issue. My laptop suddenly blacked out, played audio as normal but died after a while and refuses to boot up. Is there anything I can do to have HP repair my laptop completely? I do not have warranty anymore (it expired about 4 months ago). 

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1 REPLY 1

‎10-22-2024 08:51 PM

HP Recommended

Hi HamidJae

 

Sure thing! Here's what you can do:

  1. Contact HP Support: Visit the official HP website and look for the support option. You can find contact information and repair options here: Official HP Support.
  2. Authorized Repair Center: Search for an HP-authorized repair center near your location. Use the service center locator on the HP website: HP Service Center Locator.

  3. Check for Care Pack Services: HP offers Care Pack services, which provide extended warranties and support. You can check if you purchased one and if it covers your current issue: HP Care Pack.

I hope the above is helpful

 

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