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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-03-2023 07:19 PM

HP Recommended
Product: HP victus i5 11400h gtx 1650 60hz
  • hi guys!

I really enjoyed so much my laptop hp victus 16 but a short circuit made my laptop unusable.

No power and not charge, during my nvme upgrade the screw fall between this 2 parts and the chip (I think it is charge controller or something like that) and one resistance blow up... 

 

Is there any way to take a piece replacement? 

I am looking on internet for part number or diagram to look this specific part and replace it with the correct one. 

 

If anyone can help... will be very helpful, please

20230702_172051.jpg

Category:
1 REPLY 1

‎07-04-2023 01:30 PM

HP Recommended

Hi @afthek,

 

Welcome to the HP Support Community. 

 

This could be a hardware issue with the unit and may need repair. 

 

I have sent you a private message with the required information to talk to HP Support. 

 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Rainbow23 - HP Support.
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