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- Replaced screen is different

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07-13-2024 11:49 AM
I recently replaced my screen under warranty because many pixels got stuck white. After my screen got replaced I came to see the difference in quality but I was not able to figure it out what was so I asked one of my friends what was wrong with my screen as it seemed kind of rough and grainy type and color grading was also different from how it used to be. My friend told me that my screen earlier had with glossy finish and the replaced screen which I got had with matty finish. so now what should I do now?
07-15-2024 10:38 AM
Hi @16-u0005TX
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support