• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN by HP - 15-dc0051nr
Microsoft Windows 10 (64-bit)

Greetings!

 

I accidentally spilled coffee on my HP Omen-15dc0051nr on the left-side of the keyboard. Immediately flipped the laptop upside-down and wiped the keys with a cloth, and turned it off. When I turned it back on after a while to check, the LED backlit lights on the left side started fluctuating and are on even if the backlit lights toggle is off. Is it possible to purchase a new keyboard specifically for the HP Omen-15dc0051nr? If so where might I purchase such product? Motherboard so far is okay and all the keyboard keys that was spilled with coffee are working. Ran a check-up with a partnered HP branch they cleaned the keys and said I should wait for 3 days until using it. They also said motherboard seems to have a plate separating the keyboard so it should be fine. I need to know if the motherboard is intact but the led keyboard lights are damaged if I am able to purchase a OEM keyboard for my HP Omen 15-dc0051nr. I still have 1 year warranty for my HP Omen. What do you suggest I do?

 

Thank you,

Daniel Yared

1 REPLY 1
HP Recommended

@Yaredium

 

Welcome to HP forums, I see that your computer keyboard is damaged and you want to buy a new one.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.