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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Laptop - 15-en0023dx
Microsoft Windows 11

The N and X stopped working shortly after buying this on Ebay. 

It's a great computer apart from this issue.

Has anyone managed to fix it? I found this YouTube video that seemed to do the job for a similar model

https://www.youtube.com/watch?v=YIJ-1oTwb48

 

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