Restart problems

[GabrielCZ]

Hello guys,

I got some serious problem with my notebook. The notebook spontaneously restart. It happend mainly when computer is idling or is locked. It happend every day and I am not able get rid off of this problem. I have been through system restored connected with another issue which I solve it by this step.

I will provide as much info as possible.

Critical Error description: Kernel-Power 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

  <EventID>41</EventID>

  <Version>6</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2019-11-25T09:49:37.226652300Z" />

  <EventRecordID>5618</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>Gabriel-OMEN</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="BugcheckCode">159</Data>

  <Data Name="BugcheckParameter1">0x3</Data>

  <Data Name="BugcheckParameter2">0xffffc304e5f3f060</Data>

  <Data Name="BugcheckParameter3">0xfffff9850623f7b0</Data>

  <Data Name="BugcheckParameter4">0xffffc30501026680</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">0</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">0</Data>

  <Data Name="CsEntryScenarioInstanceId">0</Data>

  <Data Name="BugcheckInfoFromEFI">false</Data>

  <Data Name="CheckpointStatus">0</Data>

  </EventData>

  </Event>

OS:  Windows 10, version 1909, all updates are installed.

Antivirus: Avast Premium Security

Tell me, if you need some additional information.

Thank you kindly for help

[Lil_Boy_Blue]

Hi

I think if you search DuckDuckGo for this problem, you will find Avast is the likely culprit

So perhaps try another A/V?

Bit Defender or Bull Guard or ....