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‎08-11-2025 11:41 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z5AV)
Operating System: Microsoft Windows 11

I’ve been using this laptop for some time, but as soon as the warranty ended, the right display hinge snapped, leaving a gap in the hinge area. I’m trying to find out how much it will cost to repair, but I don’t know where to look. This was not expected from HP laptops.

1 person had the same question
1 REPLY 1

‎08-13-2025 07:58 AM

HP Recommended

Hi @Dewansh15 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

That’s frustrating—hinge issues popping up right after warranty ends definitely sting, especially on a gaming laptop like your HP Victus 16.1".

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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