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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Another bios firmware update, this time version F.13. I installed it hoping it might address the issue. No luck.

HP Recommended

@liudr wrote:

Another bios firmware update, this time version F.13. I installed it hoping it might address the issue. No luck.


Same, I just got my laptop back from HP Support. They installed the firmware update (presumably "F.13 Rev.A" from 9 April) but the problem persists as before.

HP Recommended

I had the same problem:

 

  • Mini Displayport connected
  • Updated BIOS
  • No wireless adapter in windows

The fix:

 

  • Shutdown
  • Remove ALL cables, including mini displayport and power
  • Press and hold power button for 15sec
  • Power-on again

Now works. Wifi works, mini displayport works.

HP Recommended

Hey thanks for posting a solution. Now, if I did what you described and boot up and get connected to wifi and miniDisplayPort, then I put my laptop to sleep, and then wake up, will I have wifi back? The solution isn't permanent if I have to repeat it every time the wifi goes out, which was exactly what I was doing.

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