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‎02-10-2023 10:39 PM - edited ‎02-10-2023 11:10 PM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 IDS Base Model

Hello. I have an HP-Pavilion with a GTX 1650 graphics card. Last night the laptop was running fine. I've had no issues running games for the year I've had it. 


This morning NVIDIA auto-updated the graphics drivers. Afterwards it lagged enormously whenever I would start a game. While the application is open, task manager says that the GPU is on 0% use. I've tried uninstalling the drivers through DDU, device manager and control panel. I've reinstalled them from the Nvidia website, Geforce Experience, and the HP page for thedrivers. 


NONE of these installations helped to fix the issue. I've also made sure that the dedicated graphics card is selected in Nvidia control panel and Microsoft settings. Task manager tells me that the card is selected in the performance tab but it refuses to work. 

I'm just wondering if there's anything I missed as I don't want to have to factory reset my system just to get the GPU working.

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1 REPLY 1

‎02-10-2023 11:11 PM

HP Recommended

Edit: Solved it. My AMD graphics drivers were disabled for some reason. Reenabled them and it's back to normal.

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