• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 IDS Base Model

Hello. I have an HP-Pavilion with a GTX 1650 graphics card. Last night the laptop was running fine. I've had no issues running games for the year I've had it. 


This morning NVIDIA auto-updated the graphics drivers. Afterwards it lagged enormously whenever I would start a game. While the application is open, task manager says that the GPU is on 0% use. I've tried uninstalling the drivers through DDU, device manager and control panel. I've reinstalled them from the Nvidia website, Geforce Experience, and the HP page for thedrivers. 


NONE of these installations helped to fix the issue. I've also made sure that the dedicated graphics card is selected in Nvidia control panel and Microsoft settings. Task manager tells me that the card is selected in the performance tab but it refuses to work. 

I'm just wondering if there's anything I missed as I don't want to have to factory reset my system just to get the GPU working.

1 REPLY 1
HP Recommended

Edit: Solved it. My AMD graphics drivers were disabled for some reason. Reenabled them and it's back to normal.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.