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‎02-15-2025 01:53 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-xf0000 (758R4AV)

I'm having issued with upgrading my SSD.

 

The first issue is one of the SSD slots on my laptop is now inaccessible due to the screws being so tight I've threaded the screws making it impossible to access.

 

But the real issue is I was able to access the SSD slot that already has an SSD in it (the one that came with the laptop) it comes in some sort of metal enclosure which I assume is a heatsink. Once I got the metal enclosure unscrewed I found the SSD appears to be stuck to the metal enclosure. I gave a light tug but it didnt come off so I'm assuming its a permanent fixture. Is this normal?

 

I fear I have wasted money on a 2tb SSD that can I cant seem to use. I hope Amazon will refund me

Category:
1 REPLY 1

‎02-15-2025 03:10 PM

HP Recommended

The drive is supposed to come out of that enclosure.

 

There is a thermal pad it may be stuck to.

 

See chapter 5, page 36 & 37 for how to remove the SSD from the enclosure.

 

Maintenance and Service Guide

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