• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎05-10-2023 02:03 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install it in a Omen 17-cbOxxx, and the heatsink on it makes it so the metal cover over the drive slot can't be closed, nor the underside cover be put on the laptop, I believe. Is it safe to use the drive without the heatsink? The old drive was extremely hot when I touched it shortly after the computer had been on. Also, a few digressions: this was the first time I had worked with a PCIe hard drive, and all I did was take the old drive out and put it back in, and the computer said "No operating system found on the hard drive" when I restarted it. I had use a Repair Computer propmt from a usb drive to get it to boot again and had to enable Legacy Drives (?) in the BIOS just to get the computer to read the usb drive. And I saw that there is space and a connector for a standard SSD drive inside the laptop. Does anyone know the maximum storage size for that SSD? I would like to add a 4 tb drive. Finally, I tried using Rufus on an exteranl pen drive to install Windows 10 on the Samsung drive while both were connected to usb ports of another laptop but couldn't get it to do it. Is Rufus only good for installing an operating system on a C drive when that drive is installed in a computer? I like computers and feel comforable working on them but don't know all the ins and outs or correct terminology. 

Category:
2 REPLIES 2

‎05-10-2023 02:08 AM

HP Recommended

p.s. I read on the net that Samsung doesn't want the heatsink removed, as they've used Torx screws to keep it on, but even with a Torx screwdriver the screws wouldn't turn, as the screws seem to be very poorly made and the screw heads seem like they will easily strip if they haven't already.

Was this reply helpful? Yes No

‎05-10-2023 02:11 AM

HP Recommended

p.s. Also, I just found this: "Under intense testing, the 980 Pro just touches 80C. This is significantly warmer than the 500GB drive gets and is definitely hot enough to justify a heatsink. I did not notice any throttling behavior, but I performed testing with a heatsink just to be safe." So it sounds leaving the heatsink on is a good idea, but perhaps it just doesn't fit inside the HP Omen's drive housing and case?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.