Screen flickering

[MohamedNabil91]

Greetings,

I have a serious problem in my Vectus 16 gaming laptop I7 13700 RTX4060 after 2 month of usage the screen keep shutting down to windows welcome screen now this becoming worse as the device sometimes not starting at all.

I want to know if this is a hardware or software problem.

I found some solutions online so I removed the battery and used only the charger but the problem is still the same.

I need your kind support as now I can't even work on the device

[Hawks_Eye]

Hi @MohamedNabil91 

Welcome to the HP Support Community! We're here to help you get back up and running.

The screen flickering and startup failure on your HP Vectus 16 with i7-13700 and RTX 4060 may stem from a GPU driver conflict, power delivery issue, or embedded controller fault. Let’s walk through a focused recovery path to isolate and stabilize the system.

Step-by-step actions to resolve screen flickering and boot failure

 

1. Perform a full embedded controller reset

1. Power off the laptop completely.
2. Disconnect the charger and any peripherals.
3. Press and hold the power button for 30 seconds.
4. Reconnect the charger only (leave battery disconnected if removable).
5. Press the power button once to turn it on.

This clears low-level power states and may restore proper boot behavior.

 

2. Update BIOS and chipset firmware

• Visit: HP Vectus 16 Drivers & Software
• Enter your exact model (e.g., Vectus 16-s0038AX).
• Download and install:
  • BIOS Update
  • Intel Chipset Driver
  • Intel Management Engine Interface (MEI)
• Restart your laptop after each installation.

These updates improve system stability and embedded controller communication.

 

3. Clean install NVIDIA and Intel graphics drivers

1. Download Display Driver Uninstaller (DDU) from https://www.wagnardsoft.com.
2. Boot into Safe Mode.
3. Run DDU to remove all NVIDIA and Intel graphics drivers.
4. Restart and install:
   • NVIDIA RTX 4060 Driver
   • Intel Graphics Driver

This ensures clean driver stacks and resolves GPU-related flickering.

 

4. Disable hardware acceleration in apps

If flickering occurs in browsers or apps:

1. Open Chrome or Edge > Settings > System.
2. Toggle Use hardware acceleration when available to Off.
3. Restart the app.

This prevents GPU overload during rendering.

 

5. Run HP UEFI diagnostics

1. Power off the laptop.
2. Power it on and immediately press Esc, then F2.
3. Select Component Tests > Display and System Board.
4. Run the tests and note any error codes.

This checks for hardware faults in the display panel or controller.

Let me know how the system responds after these steps. If the issue persists, we can test with an external monitor or alternate power profile. You’ve done everything right by staying observant—I’ll be here to guide you further if needed.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[MohamedNabil91]

Thanks for your support but all this tips didn't work I looked on internet & I found out that their is a manufacturing problem in this model regarding hall sensor & they recommended to disconnect it I did that & now  no screen flickering is being notice

[Hawks_Eye]

You are Welcome @MohamedNabil91 

I hear you, and I can imagine how much relief it must have brought to finally see the flickering stop after disconnecting the hall sensor. You’ve been very patient in trying all the steps and even researching further on your own, which shows real persistence.

Since the workaround you applied has stabilized the display, it strongly suggests the hall sensor was interfering with the system’s power or display signals. That points more toward a hardware‑level issue than software. The good news is that your testing has isolated the cause, and the laptop is now usable again.

To keep things consistent going forward, I’d recommend:

• Running HP UEFI diagnostics occasionally (Esc > F2 at startup) to confirm no other hardware faults are present.
• Keeping your BIOS and drivers updated from the HP support page for your exact Vectus 16 model.
• Monitoring whether the system resumes normal sleep/wake behavior without the sensor connected.

Thanks,

Hawks_Eye