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‎02-25-2021 06:57 PM

HP Recommended
Product: Hp Omen 15 EK0012DX
Operating System: Microsoft Windows 10 (64-bit)

I have installed a new SSD in the second empty slot. Sometimes I couldn't see the second drive in 'My PC' but I can see it in the device management. I formatted it to NTFS and it shows 'Healthy (Basic data partition)'. The drivers for the SSD are also up to date. Once I changed the driver's letter it will again show up in 'My PC'. I want to know the reason for this.

4 REPLIES 4

‎02-25-2021 11:07 PM

HP Recommended

have you initialize your new disk??

Sent from OMEN 15 en-0013ax
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‎02-27-2021 09:36 PM

HP Recommended

It is initialized as NTFS

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‎02-28-2021 07:31 AM

HP Recommended

It can be drive letter conflict... try to using another drive letter from Disk Management...

Sent from OMEN 15 en-0013ax
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‎03-02-2021 10:50 AM

HP Recommended

Hi@Detonics , Welcome to the HP Support Community!

 

Yes. You can use the recovery flash drive created by the HP Recovery Manager to install the OS to the  SSD and use it as your boot drive and then use the original drive as storage.

 

or 

 

Please find the steps to create or Using the HP Cloud Recovery Tool (Windows 10

             

Hope this helps! Keep me posted. 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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