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 Hi, I have an HP Omen DH 1010NA RTX 2070 i7 Gen 10 laptop, I have a problem with Secure Boot, namely the Windols starts with Secure Boot Off but when I give On it appears in red Boot Violtion I tried to give clear and then I uploaded it to factory values, I put password on Bios Administrator nothing, maybe you can help me or maybe you have another solution that I do not know!, thank you very much. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Welcome to the HP Support Community!

 

I understand that your HP OMEN 15-dh1010na is showing a Secure Boot Violation when you enable Secure Boot, while Windows starts normally when Secure Boot is disabled.

 

Please try the following steps:

  • Check the boot configuration
  • Restart the laptop and repeatedly press F10 to enter BIOS Setup.
  • Go to Boot Options.
  • Make sure Legacy Support is disabled and the system is configured for UEFI boot. HP requires UEFI/legacy support to be configured correctly when enabling Secure Boot.

 

Restore the Secure Boot factory keys

  • In BIOS, go to Security > Secure Boot Configuration.
  • Select Clear Secure Boot Keys if available.
  • Save the changes and restart back into the BIOS.  
  • Return to Secure Boot Configuration.
  • Select Load/Restore HP Factory Default Keys.
  • Save the changes and restart.
  • Enter BIOS again and enable Secure Boot.
  • Save and restart the laptop. HP documents restoring the factory Secure Boot keys as a recovery procedure for Secure Boot violations. 

 

Once Windows starts, press Windows + R, type msinfo32, and press Enter. Check the Secure Boot state and confirm whether it shows On.

 

If you still receive “Secure Boot Violation” after restoring the factory keys, please provide your current BIOS version and a photo of the exact Secure Boot error. We can then check whether there is a BIOS/firmware-specific issue for your OMEN model before trying anything more advanced.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Welcome to the HP Support Community!

 

I understand that your HP OMEN 15-dh1010na is showing a Secure Boot Violation when you enable Secure Boot, while Windows starts normally when Secure Boot is disabled.

 

Please try the following steps:

  • Check the boot configuration
  • Restart the laptop and repeatedly press F10 to enter BIOS Setup.
  • Go to Boot Options.
  • Make sure Legacy Support is disabled and the system is configured for UEFI boot. HP requires UEFI/legacy support to be configured correctly when enabling Secure Boot.

 

Restore the Secure Boot factory keys

  • In BIOS, go to Security > Secure Boot Configuration.
  • Select Clear Secure Boot Keys if available.
  • Save the changes and restart back into the BIOS.  
  • Return to Secure Boot Configuration.
  • Select Load/Restore HP Factory Default Keys.
  • Save the changes and restart.
  • Enter BIOS again and enable Secure Boot.
  • Save and restart the laptop. HP documents restoring the factory Secure Boot keys as a recovery procedure for Secure Boot violations. 

 

Once Windows starts, press Windows + R, type msinfo32, and press Enter. Check the Secure Boot state and confirm whether it shows On.

 

If you still receive “Secure Boot Violation” after restoring the factory keys, please provide your current BIOS version and a photo of the exact Secure Boot error. We can then check whether there is a BIOS/firmware-specific issue for your OMEN model before trying anything more advanced.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

17880269032506884474651813813881.jpg

HP Recommended

 

 I've tried many solutions including a bios update but it doesn't have Legacy on the menu 

HP Recommended

Hi @dilau82,

 

Thank you for getting back.

 

Since the above steps did not help, let's try a few additional steps to try to get this resolved.

 

Please refer to the below link and let me know if it helped.

Secure Boot Violation.

 

Best Regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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