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‎11-27-2020 08:02 AM - edited ‎11-27-2020 10:52 AM

HP Recommended
Product: OMEN 17 ca-030-cn
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I am looking for the Service Manual for Model: 1UG73UA

 

I want to replace the keyboard, but the manual associated on the HP Support site list NVIDIA option for the keyboard part replacement and not an ATi option for which I have.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2020 03:07 AM

HP Recommended

Try searching by this part number：931688-DB1

View solution in original post

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3 REPLIES 3

‎11-27-2020 03:37 PM

HP Recommended

@rbrennan 

 

Actually your machine is an OMEN by HP - 17-an110ca, its specs:

 

          https://support.hp.com/au-en/document/c06054982

 

Its parts list  (please keep or bookmark the following link for future references):

 

         https://partsurfer.hp.com/Search.aspx?searchText=1UG73UA

 

HP does not supply  Maintenance and Service Guide for each model, only for the whole series which is:

 

               http://h10032.www1.hp.com/ctg/Manual/c06001792.pdf

 

I don't think you can replace keyboard alone, you have to replace the whole top. Now

 

    (a) from parts list you can get part #. Unfortunately it is N/A from HP, you have to  search elsewhere using part #

    (b) from manual you can work out how to remove top cover to replace it.

 

Regards.

BH
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‎11-27-2020 03:46 PM

HP Recommended

The Model on the back of the machine read 17-an030ca and the product id: 1UG73UA

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‎11-28-2020 03:07 AM

HP Recommended

Try searching by this part number：931688-DB1

Was this reply helpful? Yes No
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