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Shut down takes too long after bios update

HP Recommended
Pavilion 15ec-0026ax
Microsoft Windows 10 (64-bit)

After bios update my laptop takes too long to shut down, restart completely. Before update it took maximum 10 seconds. Now, the screen goes off but the power button light and keyboard back lit stays on for 2 minutes. 

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DS_07, Welcome to the HP Support Community!


Let us try these steps:


First, hold down the power button for 10 seconds before releasing it.

Press the power button and see if the notebook now starts.

If it does, let it fully load into Windows and then try disabling Windows 10 hybrid boot - you can do this as follows.

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left-hand pane.


In the subsequent window, first, click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and shut down the notebook by right-clicking the Start Menu icon, select Command Prompt (Admin), and click ‘Yes’ to the UAC prompt.


Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.


shutdown /s /t 0


Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shut down correctly from the Start Menu.

If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and recreating the file will resolve the problem.


Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.


Also, check for any pending windows update.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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