cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1
10 7 0 0
Message 1 of 4
1,619
Flag Post

Slow battery charging

HP Recommended
HP Pavilion Gaming Laptop 15z-ec000
Microsoft Windows 10 (64-bit)

Hello!

 

I have found several times on my laptop, that its charging slow.

 

I have tried all the solutions provided on the HP forum of updating BIOS etc.

 

Sometimes it charges normally, but sometimes after shutdown or hibernation it takes way more time like for 3% increase in battery charge it takes more than15mins (normally it takes around 3 mins).


After another  one or two shutdowns it starts to behave in a normal way.

 

Kindly help me in this matter.

 

Thanks in advance!

 

Regards


3 REPLIES 3
Level 5
188 188 13 11
Message 2 of 4
Flag Post
HP Recommended

Check if there is a problem with the adapter?

Reply
0 Kudos
Author
Level 1
10 7 0 0
Message 3 of 4
Flag Post
HP Recommended

There is no problem with the adapter. I have checked already.

 

I think so its a software bug

Reply
0 Kudos
Author
Level 1
10 7 0 0
Message 4 of 4
Flag Post
HP Recommended

@HP support community

Still waiting for a positive response.

 

Regards!

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation