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‎03-01-2020 11:32 AM

HP Recommended
Product: HP OMEN 15-dc0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi! In last 2 days i started to smell some weird chemical smell from my PC. Today HP startup alert showed up about smaller battery capacity. Could someone help me?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2020 05:36 PM

HP Recommended

@mafin009

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Note: Immediately turn the computer off and allow it to cool for 10 to 15 minutes. If you continue to use your laptop with a recurring overheating problem, you can permanently damage the hard drive and internal components. its highly recommended not to use the computer 

ECHO_LAKE
I am an HP Employee

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1 REPLY 1

‎03-03-2020 05:36 PM

HP Recommended

@mafin009

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Note: Immediately turn the computer off and allow it to cool for 10 to 15 minutes. If you continue to use your laptop with a recurring overheating problem, you can permanently damage the hard drive and internal components. its highly recommended not to use the computer 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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