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- Software getting crashed

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07-31-2022 12:48 AM
Whenever i am using software like sketchup photoshop
Etc ir works for 5 min then it crashes
pixels comes on screen and says not responding
And i have 1tb storage but my disk shows i have 669gb
And says 200gb is unlocated
Trying to repair disk bhut it saysa error
Solved! Go to Solution.
Accepted Solutions
07-31-2022 04:48 AM - edited 07-31-2022 04:48 AM
Hello @PrThamgemnani
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Consumer Notebook PC BIOS Update | F.16 Rev.A | 13.0 MB | May 18, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Reboot
(3) Install/Update
(1 or 2 graphics driver will work )
AMD High-Definition Graphics Driver | 30.0.14024.3 Rev.B | 761.1 MB | Mar 17, 2022 | Download |
NVIDIA Graphics Driver | 30.0.14.9733 Rev.A | 1052.8 MB | Mar 17, 2022 | Download |
OMEN Gaming Hub SDK Package | 1.0.57 Rev.A | 48.3 MB | May 4, 2022 | Download |
ELAN Precision Touchpad Filter Driver | 22.2.29.1 Rev.C | 2.2 MB | Mar 17, 2022 | Download |
Realtek High-Definition (HD) Audio Driver | 6.0.9285.1 Rev.B | 81.4 MB | Mar 17, 2022 | Download |
(4) Reboot and test again ...
(5) Please report your results
07-31-2022 04:48 AM - edited 07-31-2022 04:48 AM
Hello @PrThamgemnani
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Consumer Notebook PC BIOS Update | F.16 Rev.A | 13.0 MB | May 18, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Reboot
(3) Install/Update
(1 or 2 graphics driver will work )
AMD High-Definition Graphics Driver | 30.0.14024.3 Rev.B | 761.1 MB | Mar 17, 2022 | Download |
NVIDIA Graphics Driver | 30.0.14.9733 Rev.A | 1052.8 MB | Mar 17, 2022 | Download |
OMEN Gaming Hub SDK Package | 1.0.57 Rev.A | 48.3 MB | May 4, 2022 | Download |
ELAN Precision Touchpad Filter Driver | 22.2.29.1 Rev.C | 2.2 MB | Mar 17, 2022 | Download |
Realtek High-Definition (HD) Audio Driver | 6.0.9285.1 Rev.B | 81.4 MB | Mar 17, 2022 | Download |
(4) Reboot and test again ...
(5) Please report your results