Software getting crashed

[PrThamgemnani]

Whenever i am using software like sketchup photoshop 

Etc ir works for 5 min then it crashes 

pixels comes on screen and says not responding 

And i have 1tb storage but my disk shows i have 669gb 

And says 200gb is unlocated 

Trying to repair disk bhut it saysa error

[ub6424 · Accepted solution]

Hello @PrThamgemnani 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Consumer Notebook PC BIOS Update

F.16 Rev.A

13.0 MB

May 18, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Install/Update

(1 or 2 graphics driver will work )

AMD High-Definition Graphics Driver

30.0.14024.3 Rev.B

761.1 MB

Mar 17, 2022

Download

NVIDIA Graphics Driver

30.0.14.9733 Rev.A

1052.8 MB

Mar 17, 2022

Download

OMEN Gaming Hub SDK Package

1.0.57 Rev.A

48.3 MB

May 4, 2022

Download

ELAN Precision Touchpad Filter Driver

22.2.29.1 Rev.C

2.2 MB

Mar 17, 2022

Download

Realtek High-Definition (HD) Audio Driver

6.0.9285.1 Rev.B

81.4 MB

Mar 17, 2022

Download

(4) Reboot and test again ... 

(5) Please report your results 

[ub6424]

It was a great pleasure to help you