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Microsoft Windows 10 (64-bit)

My laptop has been stolen. Can I track it down if anyone uses it again? I can't locate the device (I didn't turn on the settings in Microsoft), but I have kept the info concerning the serial number etc.

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Hello @rivier , how are you ?

 

We are very sorry about what happened.

 

In this case, the product does not have a tracking device similar to cell phones.

The ideal is to make a police report in accordance with the law and make it official to HP, as sometimes they may try to support the

 

Best regards


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