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‎02-22-2025 01:28 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-k0000 (594J5AV)

I have Submitted a warranty dispute  few months ago. As my laptop was showing  warranty expired where i bought it new from amazon. & seller was hp official store.

 

It beens more than 6 months i didnt got any reply.

How can i get a reply of that case number : 5127653678  .

So if i anyone could help me find a answer

Category:
1 REPLY 1

‎03-01-2025 11:23 AM

HP Recommended

@Shabbir4, Welcome to HP Support Community!

 

I understand how concerning this situation must be, and I sincerely apologize for the delay in response. Thank you for your patience.

 

To assist you further, I have checked the status of your case. Please send me a private message with your proof of purchase, so I can escalate this for you and get an update as soon as possible.

 

Looking forward to your message.

 

Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

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