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HP Recommended
Microsoft Windows 10 (64-bit)

Hi

I have an HP Omen 15 (AMD Ryzen 7, 16GB Ram, RTX3060...) for almost a year, I had to buy this laptop for my studies (Digital Arts & Entertainment).

I had no issues whatsoever up until 1 week ago. I play a few games and produce music with this laptop outside of my school duties.

Whenever I play Valorant, my fps drops from 144 fps to 10-20-30 or some random low framerate, to go back up again. I have the same issue when I play the F1 games. I could run these games perfectly fine, but suddenly I ran into this issue.

I tried everything google told me to try, and it was fine for a brief moment, but after some time I ran into the same issues again leaving me with a useless notebook... I updated my windows, re-installed and updated my drivers etc... and still I have this issue. I checked my CPU and GPU temps and they seem also fine, it's just weird I never had this issue before and now I run into this, and I'm starting to feel hopeless trying to solve it.

Does anyone have the same issue and knows how to solve it?

Thanks a lot
Stephen

1 REPLY 1
HP Recommended

Sorry to hear that you are having problems ... 

 

To help you I need to know the product number (p/n) of your notebook !

The product number (p/n) is legally allowed information about your computer. This is not sensitive data.

It is allowed to post in public.

 

You will find this information on the rear of your notebook printed in small alphanumeric letters.

or

See section <Look on the product>

https://support.hp.com/us-en/document/c00033108

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