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- HP Community
- Gaming
- Gaming Notebooks
- Sudden FPS Drop in games
Create an account on the HP Community to personalize your profile and ask a question
01-22-2023 11:03 AM
My laptop worked just fine until a while back but now even basic games like valorant is having fps drop which i used to get 144fps
I also got a BSOD error for the first time
how do i fix this problem i tried almost everything
please help
01-22-2023 06:21 PM
Hello @Ashwin3301
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we dive deeper ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Disk drives>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
- Expand <Storage controllers>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
--->>> Send screenshot
(3) Please report back