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Sudden FPS drops in 3D modelling and games (HP Omen 15)

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Omen 15
Microsoft Windows 10 (64-bit)

Till the other night, used to model at 50+ FPS on Twinmotion 2020 on all High settings. Also got 110+ FPS on CS:GO. But now, both are giving me 5-9 FPS and am unable to restore the performance.


Specs are Ryzen 7 4800H, GTX 1650Ti and 8GB RAM.

HP Support Agent
HP Support Agent
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Hi@ralte, Welcome to the HP Support Community!


Request you to follow the below troubleshooting steps from the document:-

To resolve this issue, perform the following steps:

  1. Start the game.

  2. Navigate to the Settings screen.

  3. Locate the Graphics setting.

  4. Change the Ray Tracking feature to the OFF position (as seen in Figure 2).

  5. Close the settings screen.

    Figure 2. Ray Tracking (item 2) feature to the OFF position (item 3).

If that does not improve the FPS performance, perform the following steps to change the setting to the appropriate performance level.

  1. On the Graphic settings screen, locate the Quick Preset option.

  2. Change the level from High to a lower level (as seen in Figure 3).

  3. Close the Settings screen.


For OMEN 15-ek0xxxxx platforms, change the Quick Preset option from Ultra to High (as seen in Figure 3), (or other any desired setting that depend on the platform's configuration for optimal performance).

Figure 3: Quick Preset level (item 1).


Keep me posted. Happy to help!


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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HP Support Agent
HP Support Agent
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This message is from the HP Support team, 


Just needed to know if all your queries were resolved? 


If not, I could help you get there. 


If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 


Have a great day ahead! 

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