cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
ralte
New member
1 0 0 0
Message 1 of 3
2,497
Flag Post

Sudden FPS drops in 3D modelling and games (HP Omen 15)

HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

Till the other night, used to model at 50+ FPS on Twinmotion 2020 on all High settings. Also got 110+ FPS on CS:GO. But now, both are giving me 5-9 FPS and am unable to restore the performance.

 

Specs are Ryzen 7 4800H, GTX 1650Ti and 8GB RAM.

2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 395
Message 2 of 3
Flag Post
HP Recommended

Hi@ralte, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

To resolve this issue, perform the following steps:

  1. Start the game.

  2. Navigate to the Settings screen.

  3. Locate the Graphics setting.

  4. Change the Ray Tracking feature to the OFF position (as seen in Figure 2).

  5. Close the settings screen.

    Figure 2. Ray Tracking (item 2) feature to the OFF position (item 3).



If that does not improve the FPS performance, perform the following steps to change the setting to the appropriate performance level.

  1. On the Graphic settings screen, locate the Quick Preset option.

  2. Change the level from High to a lower level (as seen in Figure 3).

  3. Close the Settings screen.

   NOTE:

For OMEN 15-ek0xxxxx platforms, change the Quick Preset option from Ultra to High (as seen in Figure 3), (or other any desired setting that depend on the platform's configuration for optimal performance).

Figure 3: Quick Preset level (item 1).

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 395
Message 3 of 3
Flag Post
HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation