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Username_Omen
Level 4
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Message 1 of 2
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Swollen Battery

HP Recommended
ax-033dx
Microsoft Windows 10 (64-bit)

hello, i recently did some upgrades on my omen 15 and ive noticed the battery looks like this(picture) ,although its from the internet its very close in looks.  I ran HP Bat  Check and it came up good with the "All Good" code(A0). The laptop is about 3.5 years old, and its been taken care of very well. Should I do anything or be worried or anything? Should I get a new battery? If so, where? Thanksomenbatterycheckpic.PNG

Battery looks like this pic:

 

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Username_Omen

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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