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Qan
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Swollen Battery

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omen 15-dc0982nd
Microsoft Windows 10 (64-bit)

hi all, I have a swollen SR04XL battery in HP OMEN LAPTOP. I bought the laptop a little longer than 2 years a go. My laptop also gets incredibly hot that I can't keep my fingers on the key " WASD ". I am wondering if I have to use this battery again or can I go for a newer version that will fit? I have no trust in this battery anymore. And how dangerous is this? It is so wollen that it is pushing the laptops bottom and upper cover parts apart from each other.

15995961390742955138031761760864.jpg

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Dragon-Fur
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32,078 31,783 2,925 10,680
Message 2 of 4
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HP Recommended

@Qan 

 

Batteries of this type (Ion) are used in notebooks, phones, and other devices.

Battery technology is not great (still kind of primitive) - it is what we have, though, and here we are...

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.

 

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

What to do?

 

The battery is bad - do not put it back into the computer.

If it has not already done so, it will fail.

 

Open

 Maintenance and Service Guide

Part number(s) and Replacement procedure on Page 45

 

Description                                                                Spare part number

4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL                         917724-855

3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL                         L08855-855

 

-----------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP - 15-dc0982nd 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
Dragon-Fur
Level 16
Level 16
32,078 31,783 2,925 10,680
Message 2 of 4
Flag Post
HP Recommended

@Qan 

 

Batteries of this type (Ion) are used in notebooks, phones, and other devices.

Battery technology is not great (still kind of primitive) - it is what we have, though, and here we are...

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.

 

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

What to do?

 

The battery is bad - do not put it back into the computer.

If it has not already done so, it will fail.

 

Open

 Maintenance and Service Guide

Part number(s) and Replacement procedure on Page 45

 

Description                                                                Spare part number

4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL                         917724-855

3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL                         L08855-855

 

-----------------------------------------------------------------------------------

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP - 15-dc0982nd 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

View solution in original post

Qan
Author
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Message 3 of 4
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HP Recommended

Hi Dragon Fur, 

Thank you for your reply. 

I already checked for spare battery. I was hoping that there would be a different model available. I removed the battery for now and it is running without battery on the original power adapter. 

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Dragon-Fur
Level 16
Level 16
32,078 31,783 2,925 10,680
Message 4 of 4
Flag Post
HP Recommended

@Qan 

 

You are welcome.

 

I get it.

I am purchasing a new battery for an old workstation - and I wish the tech were better by now.  Meh.  Good enough.

 

Stay Safe.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

0 Kudos
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