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- Swollen battery - HP Spectre x360 convertible 15-ch011dx

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07-15-2022 09:23 PM
Product: HP Spectre x360 - 15-ch011dx
Operating System: Microsoft Windows 11
My laptop is swollen on the bottom portion. I suspect the battery is swollen. Is there a battery replacement program or known issue for this model. I need to get my workstation fixed so i can get back in the fight - I need ho support and help to get his done correctly. Has anyone fixed this issue yet through a replacement program .
1 REPLY 1
07-15-2022 10:57 PM
Please use instructions on the following document
https://support.hp.com/us-en/document/ish_4158581-4158704-16
Regards.
BH
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