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‎10-27-2024 07:33 AM

HP Recommended
Product: OMEN by HP - 15-dc0030nr
Operating System: Microsoft Windows 11

My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2.
Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message :
"This application is not supported in this system. If you installed this application

manually from the Windows Store, it is not the correct one for this system. If

your TouchPad driver was recently updated, it may take some time for Windows

Update to download a new control panel. If this error persists, contact your

system administrator or system manufacturer's customer support."

So The last thing I tried was Removing the Synaptics Driver and Rolling back to Microsoft Driver which fixed the slow speed but I lost all the functions of multi touch etc... 

Category:
1 REPLY 1

‎10-27-2024 09:36 AM

HP Recommended

Hi @Ali_DH 

 

I recommend you to go to Windows Settings, then to Bluetooth and Devices, then to touchpad and see if there are any additional touch functions.

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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