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12-11-2019 08:59 AM
Hello.
Guys today i have made a firmware update from the Device manager willing to have the latest bios version but after a several automatic restarts after the update finished and required to be restarted
Am getting this message on System Firmware (Inside the Device Manger)
(This device cannot start. (Code 10)
{Access Denied}
A process has requested access to an object, but has not been granted those access rights.)
Any idea how to solve this problem ?
12-13-2019 03:08 PM
@Ayser Welcome to HP Community!
I have a few steps that should resolve the issue:
- Restart your computer if you haven't done so already.
- There is always the chance that the error Code 10 you're seeing on a device was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot, like in many situations, might fix the Code 10 error.
- Restart option in Windows 10 Start Menu
- Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's possible that the change you made caused the Code 10 error.
- Device Manager in Hardware and Sound Control Panel in Windows 10
- Undo the change if you can, restart your PC, and then check again for the Code 10 error.
- Depending on the changes you made, some solutions might include:
- Removing or re-configuring the newly installed device
- Rolling back the driver to a version prior to your update
- Using System Restore to undo recent Device Manager related changes
- Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error.
If the issue persists, please create a new user account and check if that works fine.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.