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HP Recommended
Pavilion 15-cx0056wm
Microsoft Windows 10 (64-bit)

Hello. 
Guys today i have made a firmware update from the Device manager willing to have the latest bios version but after a several automatic restarts after the update finished and required to be restarted 
Am getting this message on System Firmware (Inside the Device Manger) 

(This device cannot start. (Code 10)

{Access Denied}
A process has requested access to an object, but has not been granted those access rights.)


Any idea how to solve this problem ?
Screenshot_1.pngScreenshot_2.png

1 REPLY 1
HP Recommended

@Ayser Welcome to HP Community!

I have a few steps that should resolve the issue:

  1. Restart your computer if you haven't done so already.
    1. There is always the chance that the error Code 10 you're seeing on a device was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot, like in many situations, might fix the Code 10 error.
    2. Restart option in Windows 10 Start Menu
  2. Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's possible that the change you made caused the Code 10 error.
    1. Device Manager in Hardware and Sound Control Panel in Windows 10
    2. Undo the change if you can, restart your PC, and then check again for the Code 10 error.
    3. Depending on the changes you made, some solutions might include:
  3. Removing or re-configuring the newly installed device
    1. Rolling back the driver to a version prior to your update
    2. Using System Restore to undo recent Device Manager related changes
    3. Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error.

If the issue persists, please create a new user account and check if that works fine.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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