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Microsoft Windows 11

I purchased my Hp Pavillion (AMD Ryzen 5 5600H, GTX 1650) 6 months ago, I am not a gamer and haven't installed any games in it. Being a computer science student I only use this machine for coding purposes. For the last three days, I have been noticing a strange increase in the temperatures of the CPU whenever kept in charge. I have tried updating all drivers and necessary updates but nothing seems to work.

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Hello @davidjennicson 

 

Sorry to hear that you are having problems ... 

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.21 Rev.A11.9 MBMar 30, 2022Download

 

(2Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

Note: I recommend you to perform all tests !

In the <Component Tests> - <Power> you can test and calibrate your battery!

ub6424_0-1656849922301.png

 

Please report your results ( pictures, error messages, ... )

 

best regards

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