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‎02-07-2019 11:03 PM

HP Recommended
Product: Example: Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

On my HP gaming labtop I was just playing a game and all of a sudden, the game crashed. I restarted my computer and that is when the blue screen error came up. I have tried powering my computer on and off but it still won't fix and it won't take me back to my windows 10. Please help me give me some details and options of trying to fix it. I would really appreciate it, I haven't been playing my labtop for a month.

1 person had the same question
1 REPLY 1

‎02-08-2019 02:21 AM - edited ‎02-08-2019 02:22 AM

HP Recommended

Windows show BSOD (Blue screen of death) errors when some of the system files got corrupted in the C Drive. The Blue screen error pop-ups suddenly resulting in shut-down or restart of PC. 

 

The solution for this error is to repair Windows using System repair disc or online windows repair tool. Another way is to factory reset windows which can remove BSOD permanently.

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