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‎09-26-2022 06:09 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)
Operating System: Microsoft Windows 11

Heyy, 

I recently found a topic on reddit about thermal paste Honeywell PTM7950 and wanted to replace  it. I own my laptop for about 3 months. But I dont know if the replacement makes me lose my varranty?

The same question is for RAM upgrade from 16GB to 32GB.

Does thermal paste / ram upgrade has influence on my varranty?

Best Regards,

Mateusz 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2022 08:58 AM - edited ‎09-26-2022 08:59 AM

HP Recommended

@Walas,

 

Welcome to our HP User Forum!

 

Unless your thermals go through the roof, you should not need to nor would you want to change out the thermal paste/pad within the warranty period -usually about 2-3 years out. If your CPU thermals are concerning to you, it is best to contact HP tech support.

 

You can change RAM without voiding your warranty, just don't damage anything.

 

Here is HP's comprehensive "Damage Not Covered by the HP Standard Limited Warranty" document: https://support.hp.com/us-en/document/c05805564.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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‎09-26-2022 08:58 AM - edited ‎09-26-2022 08:59 AM

HP Recommended

@Walas,

 

Welcome to our HP User Forum!

 

Unless your thermals go through the roof, you should not need to nor would you want to change out the thermal paste/pad within the warranty period -usually about 2-3 years out. If your CPU thermals are concerning to you, it is best to contact HP tech support.

 

You can change RAM without voiding your warranty, just don't damage anything.

 

Here is HP's comprehensive "Damage Not Covered by the HP Standard Limited Warranty" document: https://support.hp.com/us-en/document/c05805564.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


1 person found this reply helpful
Was this reply helpful? Yes No
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