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‎07-22-2018 01:23 PM - edited ‎07-22-2018 01:33 PM

HP Recommended
Product: HP - 15-ce003nx
Operating System: Microsoft Windows 10 (64-bit)

I have HP - 15-ce003nx,
But by Omen Command Center doesn't show settings that i can use full performance,

Like Fan speed settings etc.
as the laptop sounds too loud and gets heated once i start game.
am no expert so i need help regarding this.

 

i faced this while playing the game Fortnite.


thanksCPU Temp was showing 80+CPU Temp was showing 80+

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2018 04:43 PM

HP Recommended

@Fze32,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand you are having issues with one or more fan not working on your HP Desktop PC . Don't worry I'll be really glad to help you with this.

 

To provide you with an accurate solution, I'll need a few more details:

Does the computer freeze or shut down after heating up?

Does the fan make a loud noise, apart from what you hear from the processor?

Did this start after a software or windows update?

What is the exact error message do you get on the screen?

 

For now please perform all the prescribed steps from these links to try and fix the issue- HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal:  https://support.hp.com/in-en/document/c01007591

 

Link 2: reducing heat inside the computer: https://support.hp.com/in-en/document/c01657439

 

I would suggest here is to update the Bios, and Chipset drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

If the issue persists, I would suggest here is to run an extensive system test on the computer from F2(Please capture the failure ID for further assistance).

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎07-23-2018 04:43 PM

HP Recommended

@Fze32,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand you are having issues with one or more fan not working on your HP Desktop PC . Don't worry I'll be really glad to help you with this.

 

To provide you with an accurate solution, I'll need a few more details:

Does the computer freeze or shut down after heating up?

Does the fan make a loud noise, apart from what you hear from the processor?

Did this start after a software or windows update?

What is the exact error message do you get on the screen?

 

For now please perform all the prescribed steps from these links to try and fix the issue- HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal:  https://support.hp.com/in-en/document/c01007591

 

Link 2: reducing heat inside the computer: https://support.hp.com/in-en/document/c01657439

 

I would suggest here is to update the Bios, and Chipset drivers on your PC from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

 

If the issue persists, I would suggest here is to run an extensive system test on the computer from F2(Please capture the failure ID for further assistance).

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Jeet_Singh
I am an HP Employee

Was this reply helpful? Yes No

‎07-26-2018 08:25 AM

HP Recommended

Were you gaming or idling ?

Was this reply helpful? Yes No

‎07-27-2018 11:19 PM

HP Recommended

Okay.. NO issues other than my Laptop getting heated and fan  sound is loud.

Was this reply helpful? Yes No

‎07-27-2018 11:21 PM

HP Recommended

Gaming.

Was this reply helpful? Yes No

‎07-30-2018 06:20 AM

HP Recommended

Then it is totally natural for loud fan and over heating.

Was this reply helpful? Yes No

‎08-03-2018 05:03 AM

HP Recommended

ohh...okay

Was this reply helpful? Yes No
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