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08-11-2022 05:34 AM
When initially powering on the laptop, the touchpad works fine, but after 10 to 30 minutes of use it begins acting extremely laggy to various degrees. Sometimes it just has a slight but noticeable delay that makes using the mouse annoying, other times it will freeze and move very jaggedly (although this does not tend to last very long), and sometimes it will be incredibly slow and attempts to use a single finger to move the cursor will instead cause pinching actions like zooming or scrolling.
These issues would occur very, very rarely during the first year or so of using the laptop, and generally I could put up with it for 5-10 minutes until it worked itself out and went away. However, the last week or so it has happened almost every time I have used the laptop, and is incredibly frustrating and makes working with or using the laptop in any capacity extremely slow and tedious. As far as I can tell, there have been no major changes to incite this, the relevant drivers are up to date, I've fiddled with all the mouse and touchpad settings I could to no success, and the laptop is seeing the same use as before this problem started being common.
Any ideas on how to properly identify what exactly is causing the issue and how to troubleshoot it?
08-11-2022 09:53 AM
Sorry to hear that you are having problems ... I would like to help you.
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors)
|Apr 26, 2022
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
(3) Let BIOS be installed until it's completely done !
ELAN Precision Touchpad Filter Driver
|May 22, 2020
(6) Disconnect charger, press and hold <power> button for 30 seconds
(7) Connect charger and start windows
(8) Please report your results
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