Toutchpad starts acting weird

[ToxicScorpion]

Hi , my Laptop was send in last Year for replacing the Toutchpad. (In report was some Changed Heatpipe and the Pad)What should i say.... the problem is here again.

When the Touchpad gets a specific Temperature it starts to do stupid things. if you drag the Courser from one side to the other it also do a click and so on. I tried to cool the entire Laptop with an Fan Pad for under the Laptop. But it dont help to leave the toutchpad stable. Is Synpatics that Bad? What should you do with a toutchpad that isnt useble.

I should have buy an Gigabyte Laptop fore shure. For some Surfing in Bed i dont want to use a mouse.

[Gaya1239]

Hi ToxicScorpion,

Welcome to the HP Support Community

I understand you are facing an issue with your OMEN 16.1 Inch Gaming Laptop PC 16-B0000 (2W6B5AV) TOUCHPAD ISSUE. Not to worry I will help you to get a resolution to resolve the issue.

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

Try to Uninstall drivers on Device Manager

Open device manage to Uninstall drivers on Device Manager

1. Open Start.

2. Search for Device Manager and click the top result to open the app.

3. Expand the category Mice and other pointing devices with the device driver to remove.

4. Right-click on the driver to remove. and (one by one )device and select the Uninstall device option.

5. Click the Uninstall button. Once you complete the steps, the driver will be entirely removed from the computer.

Restart the unit

And please check for Windows and HP updated and if any please update it and post that as well if the  issue remains the same then please Run the hardware test Please follow the link  (Run HP PC Hardware Diagnostics UEFI tests)

Click here  to check the  setting 

Click here to download and install the latest drivers for Bios and Touchpad 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!