• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 17-w001ne
Microsoft Windows 10 (64-bit)

Hi I have a strange problem because I can't use my 2 USB 3.0 ports. USB 2.0 works fine. USB 3.0 working only with USB stick USB disk, nothing else: keyboard, camera, mouse etc.

Szymonm_0-1625135848807.png

 

Szymonm_1-1625135976880.png

 

What could be wrong?

1 REPLY 1
HP Recommended

I try to get more information about my situation, and I got something like this in the test. What I can do with that?

 

IMG_20210716_003801.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.