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jlharberson47
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Message 1 of 2
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USB C to Display port not working on viotek monitor

HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

Recently got a new monitor and I am trying to connect it via display port through my usb c port with the use of a converter cable.  Monitor not working at all whatsoever even though this model should support displayport connection via the usb c port.  I just wanna use this monitor without the black screen issues that arise from the limits of the hdmi connection.  Someone please advise how to get the cord working or if I should get a refund for it.

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banhien
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Message 2 of 2
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HP Recommended

@jlharberson47 

 

I don't know what is your HP Omen 15. Does your monitor have USB-C input ? Please use USB-C directly.

 

Regards.

BH
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