• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Laptop - 15-en0001nq
Microsoft Windows 10 (64-bit)

Hello. I have just bougth the hp omen 15-en0001nq, and my question is if I can charge it throught the usb type C. I have tried to charge it with an external battery, and it didn't work, and I think that maybe is the cable or if it is something else.

1 REPLY 1
HP Recommended

@VLDTZ 

 

The specs of your machine is

          https://support.hp.com/au-en/document/c06939988

 

Its USB-C port does not support Power Delivery therefore you can't charge your machine using UB-C port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.