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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G38AV)
Microsoft Windows 10 (64-bit)

Hello,

 

I performed a clean install and it seems win10 deleted some drivers. Fortunatley i found in these forums one of them ACPI\VEN_AMDI&DEV_0051.

 

I still need ACPI\VEN_AMDI&DEV_0052,ACPI\VEN_AMDI&DEV_0100 and PCI\VEN_1022&DEV_15E2&SUBSYS_8A22103C&REV_60.


1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK.

 

One last suggestion...

 

Download and save the driver from this reputable 3rd party driver website.

 

Don't run the file.

 

PCI\VEN_1022&DEV_15E2 drivers (driverscollection.com)

 

Use the free 7-Zip file utility to extract this file into its folder and browse to the main folder and hopefully it will find the correct file.

 

That was the driver file I originally zipped up and attached the first file that didn't work.

 

It has to be in that driver folder somewhere.

View solution in original post

11 REPLIES 11
HP Recommended

Hi:

 

I believe that those devices will be installed by the AMD chipset driver from the link below.

 

Select the 1st file listed under the W10 chipset driver section.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

HP Recommended

Thank you for the reply,

 

This has solved the 2 unkown drivers however it shows that the multimedia controller driver still shows as being faulty (orange triangle with exclamation sign below disc icon).

HP Recommended

You're very welcome.

 

What is the hardware ID for that device?

 

It would seem to me that would be installed by either the audio driver for the onboard audio or the graphics driver for the HDMI audio.

HP Recommended

PCI\VEN_1022&DEV_15E2&SUBSYS_8A22103C&REV_60

altough i still think its chipset related

HP Recommended

Hi:

 

I found the device inside the graphics driver, zipped it up and attached it below.

 

You probably found one of my other posts for how to install the 0051 device, so use the same procedure to install this one.

 

Here's a partial copy and paste of the driver setup information file which shows driver support for that hardware ID.

 

[SignatureAttributes.DRM]
DRMLevel=1300

[AMD.NTAMD64]
%AMDAfdDeviceDescription% = AMDAfdInstall, ACP\VEN_1022&DEV_15E2
%AMDAfdDeviceDescription% = AMDAfdInstall, ACP\DEVTYPE_0002&DEVREV_0000&VEN_1022&DEV_15E2
%AMDAfdDeviceDescription% = AMDAfdInstall, ACP\DEVTYPE_0002&DEVREV_0062&VEN_1022&DEV_15E2
%AMDAfdDeviceDescription% = AMDAfdInstall, ACP\DEVTYPE_0003&DEVREV_0000&VEN_1022&DEV_15E2

 

 

HP Recommended

Asparangus_0-1682257437878.png

unfortunatly it dosent want to install it

HP Recommended

See if this works.

 

Download and save but don't install the AMD graphics driver from your notebook's support page unless your notebook has onboard AMD graphics adapter.

 

Driver - Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G38AV) | HP® Customer Support

 

Since it is a gaming notebook, it may only have the Nvidia graphics adapter.

 

Download and install the free 7-Zip file utility from the link below.

 

The first file at the top of the page is for 64 bit.

 

7-Zip

 

After you install 7-zip, right click on the sp142655 graphics driver file you saved.

 

Select 7-zip from the list of items on the menu.

 

Have 7-zip Extract to: and let it extract the file into its folder.

 

After that is done, try the same method as before, browse to the main sp142655 driver folder that 7-zip created, make sure that the Include subfolders box is checked and let Windows search that entire file for the right driver to install.

 

HP Recommended

Asparangus_0-1682259185128.png

tried all dhcu folders,but none worked.

HP Recommended

OK.

 

One last suggestion...

 

Download and save the driver from this reputable 3rd party driver website.

 

Don't run the file.

 

PCI\VEN_1022&DEV_15E2 drivers (driverscollection.com)

 

Use the free 7-Zip file utility to extract this file into its folder and browse to the main folder and hopefully it will find the correct file.

 

That was the driver file I originally zipped up and attached the first file that didn't work.

 

It has to be in that driver folder somewhere.

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