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HP Recommended

Tenho um Laptop Omen 15- en0002np, Ryzen 7 4800H com Raedon Graphics integrado e Nvidia Gtx 1650 Ti como dedicada. O SO é Windows 11 25H2. Quando faço pesquisa para encontrar drivers, na secção onde escolho o SO, apenas encontro Windows 10 20H2. Como posso ter a certeza de que estou a descarregar o adequado para o meu SO?

Neste momento, estou à espera de uma atualização da BIOS, uma vez que, como a HP tem conhecimento, existe um problema com a versão 3.92.0.5 do TPM 2.0 na minha BIOS , o que me poderá impedir de correr títulos como Call of Duty ou   Battlefield, ou outros jogos que recorram a este  sistema.  

 

Captura de ecrã 2025-11-01 191132.pngCaptura de ecrã 2025-11-01 191232.png

2 REPLIES 2
HP Recommended

Hi @TubaroS,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

Nal_NR-Moderator
I am an HP Employee

HP Recommended

I have a Laptop Omen 15-en0002np, Ryzen 7 4800H with integrated Radeon Graphics and dedicated Nvidia GTX 1650 Ti. The OS is Windows 11 25H2. When I search for drivers, in the section where I choose the OS, I only find Windows 10 20H2. How can I be sure I'm downloading the correct ones for my OS?

At the moment, I'm waiting for a BIOS update, since—as HP is aware—there is a problem with version 3.92.0.5 of TPM 2.0 in my BIOS, which may prevent me from running titles like Call of Duty or Battlefield, or other games that rely on this anti-cheat system."

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