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‎07-31-2019 03:21 PM

HP Recommended
Product: HP OMEN 15-dc1018ur
Operating System: Microsoft Windows 10 (64-bit)

Hello. My gaming laptop has one problem. The utility "OMEN Command Center", which I downloaded from the official HP website, is not installed on the system, on the command line that appears during the installation of the utility, the message "cannot find the specified key or parameter in the registry" appears. What should I do? Help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2019 04:25 PM - edited ‎07-31-2019 04:26 PM

HP Recommended

Hey again @Tigran_1126 

 

That old version of the OCC no longer works. You have to install the latest from the Microsoft Store.

Here is the link... Get OMEN Command Center - Microsoft Store 

Uninstall the old version first, then go to the link above and download it.

Then go to Windows updates and force it to search. Click on the Search for Updates button, even if it already shows its up to date and let it install any updates it finds. Do this a couple of times. Then reboot and try the OCC again.

 

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1 REPLY 1

‎07-31-2019 04:25 PM - edited ‎07-31-2019 04:26 PM

HP Recommended

Hey again @Tigran_1126 

 

That old version of the OCC no longer works. You have to install the latest from the Microsoft Store.

Here is the link... Get OMEN Command Center - Microsoft Store 

Uninstall the old version first, then go to the link above and download it.

Then go to Windows updates and force it to search. Click on the Search for Updates button, even if it already shows its up to date and let it install any updates it finds. Do this a couple of times. Then reboot and try the OCC again.

 

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