• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-13-2024 12:06 AM - last edited on ‎10-24-2024 02:59 PM by Retired

HP Recommended

Hello , 

 

I have  a Victus Gaming Laptop 15-fa0032dx (68Y11UA) 

Serial number:
[Personal Information Removed]
Product number:
68Y11UA
 
I want to upgrade my memory to the max possible , 
from windows CMD this is what i get : 
C:\Windows\System32>wmic memphysical get maxcapacity
MaxCapacity
67108864
Does any one tried to use 2x32gb RAM in this model?
 
 
2 REPLIES 2

‎10-13-2024 12:28 AM - edited ‎10-13-2024 12:28 AM

HP Recommended

@benhassir 

 

Yes, your machine supports 64GB or 2x32GB of RAM. It has 16 GB DDR4-3200 MHz RAM (1 x 16 GB) now, you can upgrade to

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-13-2024 12:44 AM

HP Recommended

Hello , 

thanks for your prompt reply  , 

i want to understand why in the manual  (Maintenance and Service Guide ) it says "Two memory slots supporting up to 16 GB of RAM" 

this made me a bit confused , i went a little bit further looking into the memory module part numbers , and the manual mantions the fellowing : 

Description Spare part number
8 GB, DDR4-3200 L46598-001
4 GB, DDR4-3200 L83673-001

 

 

Can you please help me understand 

 

Best regards.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.