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‎04-19-2020 01:02 PM

HP Recommended
Product: 17-cb0000nx
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my new HP Omen 17-cb0000nx. It works fine otherwise but whenever I play games, watch movie or video on internet or listening some music the volume is maxed out however suddenly the volume decreases. It still appears as  maxed out in settings but actual sound level becomes significantly quieter... 

 

I understand that similar problem has been solved for other models in past with a driver update https://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/10862158/model/11991509/docum....

However, I have latest drivers for this model and the problem doesn't seem to go away..

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2020 06:24 AM - edited ‎04-28-2020 06:27 AM

HP Recommended

My problem was solved by performing system recovery.

 

For more details, follow this post:

https://h30434.www3.hp.com/t5/Notebook-Audio/Re-Volume-Level-Changes-Automatically-and-Decreases-to-...

 

@KrazyToad, thanks for your help

View solution in original post

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1 REPLY 1

‎04-28-2020 06:24 AM - edited ‎04-28-2020 06:27 AM

HP Recommended

My problem was solved by performing system recovery.

 

For more details, follow this post:

https://h30434.www3.hp.com/t5/Notebook-Audio/Re-Volume-Level-Changes-Automatically-and-Decreases-to-...

 

@KrazyToad, thanks for your help

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