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xarrar
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Solved!

Volume Level Changes Automatically and Decreases to a Low Level

HP Recommended
17-cb0000nx
Microsoft Windows 10 (64-bit)

I have a problem with my new HP Omen 17-cb0000nx. It works fine otherwise but whenever I play games, watch movie or video on internet or listening some music the volume is maxed out however suddenly the volume decreases. It still appears as  maxed out in settings but actual sound level becomes significantly quieter... 

 

I understand that similar problem has been solved for other models in past with a driver update https://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/10862158/model/11991509/docum....

However, I have latest drivers for this model and the problem doesn't seem to go away..

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xarrar
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Level 1
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HP Recommended

My problem was solved by performing system recovery.

 

For more details, follow this post:

https://h30434.www3.hp.com/t5/Notebook-Audio/Re-Volume-Level-Changes-Automatically-and-Decreases-to-...

 

@KrazyToad, thanks for your help

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xarrar
Author
Level 1
6 5 1 0
Message 2 of 2
Flag Post
HP Recommended

My problem was solved by performing system recovery.

 

For more details, follow this post:

https://h30434.www3.hp.com/t5/Notebook-Audio/Re-Volume-Level-Changes-Automatically-and-Decreases-to-...

 

@KrazyToad, thanks for your help

View solution in original post

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