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‎06-11-2024 01:43 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)
Operating System: Microsoft Windows 11

Do I need the original box of the product? If I take my computer to warranty, will they accept it because it doesn't have a box?
and If I open the computer, clean the fans and apply thermal paste, will the warranty expire?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2024 07:31 PM

HP Recommended

@EfeMalgir 

 

HP will supply a box for you to send machine back. You have to use EXACTLY information when sending it for repair otherwise it may get lost in a jungle.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎06-11-2024 07:31 PM

HP Recommended

@EfeMalgir 

 

HP will supply a box for you to send machine back. You have to use EXACTLY information when sending it for repair otherwise it may get lost in a jungle.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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