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‎01-18-2022 11:27 AM

HP Recommended
Product: HP Omen 16.1
Operating System: Microsoft Windows 11

I'm interested in buying the HP OMEN - 16.1" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 3060 - 512GB SSD - Shadow Black

Model:16-b0013dx  https://www.bestbuy.com/site/hp-omen-16-1-gaming-laptop-intel-core-i7-16gb-memory-nvidia-geforce-rtx...

I was wondering whether i will get the warranty in India, if i face any issues with the laptop. The exact same laptop with the same specs is available in India but since I'm in America and in need of a laptop i had this doubt. I read some reviews online where i got mixed reviews about this situation where some people were able to claim warranty in india while some couldn't. So if any customer care representative or any other person who has faced this could help me out. Thank you for looking at this. 

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2 REPLIES 2

‎01-18-2022 03:03 PM

HP Recommended

@HarsimratSethi 

 

Most likely NO because machine is only available in Ths US, Canada and Mexico. Reason is indicated on the first statement of:

 

             https://support.hp.com/us-en/document/bpr01266

 

              (if that product is marketed or supported in country B)

        

Regards.

BH
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‎01-20-2022 07:08 AM

HP Recommended

Hello, thanks for replying to my question. There is the same model available in India  https://www.hp.com/in-en/shop/laptops/personal-laptops/omen-laptops/omen-by-hp-laptop-16-b0360tx-4c9...   will i get the warranty now? I mean all the specs are almost identical. 

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