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Punisher_7108
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Message 1 of 2
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Warranty

HP Recommended
Hp Omen
Microsoft Windows 10 (64-bit)

 

I recently purchased Hp Omen I noticed a rattling sound in the fan. Due to corona virus lockdown it was very difficult to contact the customer service in town and my reseller was not available so I checked online for solutions regarding this issue and i came across an aswer on the hp support that stated “ the warranty would not void by default if you open the computer or change the components, but if any issues happen due to the new component or when the computer is opened, that will oid the warranty

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/OMEN-15-Opening-the-laptop-wha...

The sound of my laptop was like the right fan was hitting something when it turns, so after reading this andwer i tried to open carefully the laptop to see if any wire or piece is displaced and hitting the fan, I didn’t touch anything nothing looked wrong so i closed the lid

regards, 

stay safe

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Punisher_7108 Welcome to HP Community!

 

I understand that you are getting fan noise from the laptop.

 

I would suggest you do not open the laptop. Please contact our phone support and check for the support option.

 

They will help you.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 


Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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